• Excellence in Executive Support and Protocol Management
2-Day Certification Intensive
28 – 29 February 2026 | 8:30 AM – 4:30 PM Daily
2B Wokekoro Street, Old GRA, Port Harcourt

DAY 1 – First Session: The 2026 EA & Protocol Officer • From reactive PA to strategic partner and Chief of Staff • Executive presence • Emotional intelligence • Anticipatory service • Managing difficult principals • Discretion, loyalty & confidentiality • Personal branding Second Session: Diplomatic & Corporate Protocol • Nigerian order of precedence • Correct forms of address • Receiving dignitaries • National/state symbols protocol • Seating plans • Business card & gift protocol Third Session: Communication Mastery • Speaking/writing for the principal • Professional email & messaging etiquette • Call handling • Saying “No” diplomatically • Managing group chats • Active listening & de-escalation Fourth Session: Power Dressing & Grooming • Nigerian vs international business formal • Colour psychology • Grooming standards • Accessories protocol • Style clinic Fifth Session: Dining Etiquette Masterclass • Complete formal place setting • BMW rule & napkin use • Cutlery signals & food handling • Toasting order • Host vs guest responsibilities ⸻ DAY 2 – Highlights Only  First Session: Event & Ceremonial Protocol • Guest list & invitations • Seating plans • Red-carpet sequence • Commissioning protocols • Award presentation • Order of proceedings & stage cues Second Session: Motorcade & VIP Movement • Motorcade composition • Official vehicle seating • Radio call signs • Timing & spacing • Arrival & departure drills Third Session: Travel & Hospitality Protocol • FAAN VIP procedures • Airport meet-and-greet • Hotel inspection checklist • Itinerary writing • Cultural expectations Fourth Session: Security Awareness & Emergency Protocol • Liaison with DSS & Police • Advance checks & red flags • Crisis communication • Evacuation routes • Protecting principal’s reputation • Personal safety